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The Day We Stopped Asking QA for Approval

25-minute Talk

Removing the QA gate doesn’t just change the process, it reveals problems it was hiding and makes them impossible to ignore

Virtual Pass session

Timetable

2:30 p.m. – 3:15 p.m. Tuesday 17th

Room

Room F3 - Track 3: Talks

Collaboration & Communication Quality Coaching

Audience

Anyone interested in challenging traditional testing processes

Key-Learnings

  • How to move from “Can a QA engineer approve this feature?” to “Are we confident enough as a team to ship it?”
  • You don’t need to convince people to change QA process, you just need to create a safe experiment they’re willing to try

A few months ago, I joined a new team as a QA engineer, looking for something new. Instead, I started noticing things I had seen before - testing was pushed to the end and left to QA, where every change had to go through a single person. Engineers weren’t always confident in what they were shipping, sometimes pushing AI-generated code without really reviewing it and expecting QA to catch the issues. Everything felt rushed: people were busy, things were constantly moving, but not really progressing.

Despite all the control, there was still no real quality - critical issues were reaching production at least once a week.

So we decided to run an experiment. For a few sprints, we removed the QA gate and tried a different way of working: no QA column, more testing during code reviews, testing sessions, and more collaboration. The goal was to move away from QA approval toward building enough confidence as a team to ship.

It’s still a work in progress, but one thing became clear quickly: removing the QA gate doesn’t just change the process, it reveals problems it was hiding. In our case, the problem wasn’t how we built, but what we built - unclear requirements and a lack of shared understanding of the product were causing most of the issues. Even small alignment changes already had an impact.

This talk is not a success story (yet!). It’s an honest look at what happens when you start changing how a team approaches testing and how to start making that shift.

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