Sr. Delivery Lead @ SOK
Quan Dao is a strategic Delivery Leader and international speaker with a decade of experience in quality-driven software delivery. Currently at SOK, Finland's largest retailer, he works at the intersection of delivery strategy, technical practice, and people leadership - helping organisations build reliable, scalable products without sacrificing speed. His focus includes quality advocacy, continuous delivery practices, and cultivating psychological safety and autonomy to drive sustainable team performance.
Quan's experience spans across SaaS, healthcare, IoT, VR gaming and hospitality systems. He brings hands-on expertise in web and mobile development, quality engineering, and Agile practices applied at scale. Passionate about servant leadership, Quan is committed to building trust in distributed teams and supporting engineers in navigating the human side of technical delivery. He works to create organisations where quality, clarity, and shared ownership turn ambition into consistent results.
