November 10 – 12, 2020

Online Edition!

Adding the Human Factor: Crowdtesting in Agile Development

Georg Hansbauer

The human factor is an efficient supplement to test automation, providing feedback from real end users under real-world conditions.

Crowdtesting is recommended as a complementary and flexibly plannable quality assurance method in agile development.

Crowdtesting helps to avoid a complex and expensive test pool, especially in view of the countless devices and their inconsistencies.

Faster time to market for digital products with +65% faster testing speed compared to methods without crowdtesting.

As an external testing department, Testbirds is an integral part of the agile development of the Webmail App of Deutsche Telekom.

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Adding the Human Factor: Crowdtesting in Agile Development

Test automation does meet a variety of challenges, but the feedback of real users is key to success and the human factor must be considered when developing digital products.

Is the customer dissatisfied with the quality of the product? Is the support hotline backed up because the application has too many bugs? Test automation does meet a variety of challenges, but one belief is a myth – that the quality of software can be ensured by test automation alone. Nowadays, the feedback of real users should also be taken into account and the human factor must be considered when developing digital products. Georg Hansbauer, Co-Founder and Managing Director of Testbirds, shows how crowdtesting can make customers and fans a part of the digital product development process. Thereby, Georg combines theoretical basics with operational experience, using the example of a Deutsche Telekom case study.


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