Tester/Agile Consultant @ Hapalion Consulting
Rick styles himself a process optimizer, a term he made up after attempting to explain why a tester was coaching CEOs on quality. In this role he helps individuals, teams, and organizations get better insights into the quality aspects of their work and create creative designs to enhance quality in general. With a background in psychology, public & business administration, communications and of course testing, Rick engages on every available level in order to find the most effective methods of optimization for any process.
Questions form the core of Rick's methods, including the Big Three:
- Does it work?
- Does it play well with others
- Is it what people want?
But above all, the most important question remains "How can I help?"
Rick lives in a tiny village in the Netherlands, preferring a quiet base from which to launch adventures. He enjoy games, books, walks, and puzzles, and above all conversations.