Building Quality - Influence, Observability and You

45-minute Keynote

Leading through influence is a key to making an impact, whether you are in a position of authority or not.

Virtual Pass session


9:15 a.m. – 10:15 a.m. Thursday 24th


Room F1+F2+F3 - Plenary


Testers, Test Managers, Thought Leaders, Leads, Product Owner, Architects


  • Leading by Influencing and how to do that
  • Challenges we might face while doing this and how to overcome them
  • Building blocks of creating your own influencing framework

How many times have you heard your testing teammates share their ideas to improve product quality and processes, but unsure of how to attain buy-in from their teams? Have you ever wondered how to have a bigger impact in your team, outside of your team and at your work? Stop wondering and start influencing is the answer. In this session we’ll explore how you can grow your influence inside and outside of your team. We’ll explore fundamentals and ways to influence without authority. I'll share my own challenges and wins through the lens of observability, an essential cross functional requirement that benefits the entire team and how I have used influencing skills to implement this change. Furthermore, I will explore how anyone can become an observability champion and take charge of observability for your teams. From learning how to influence product quality to learning how to build observability into your quality processes across cross functional teams, expect to walk away with pragmatic solutions to bring back to your organization.

Related Sessions

11:45 a.m. – 12:30 p.m.
Room E1 - Track 4: Vendor Talks

25-minute Talk

Virtual Pass session
2:45 p.m. – 3:30 p.m.
Room F3 - Track 3: Talks

25-minute Talk

Virtual Pass session
10:45 a.m. – 11:30 a.m.
Room F2 - Track 2: Talks

25-minute Talk