Building Quality - Influence, Observability and You

Leading through influence is a key to making an impact, whether you are in a position of authority or not.

How many times have you heard your testing teammates share their ideas to improve product quality and processes, but unsure of how to attain buy-in from their teams? Have you ever wondered how to have a bigger impact in your team, outside of your team and at your work? Stop wondering and start influencing is the answer. In this session we’ll explore how you can grow your influence inside and outside of your team. We’ll explore fundamentals and ways to influence without authority. I'll share my own challenges and wins through the lens of observability, an essential cross functional requirement that benefits the entire team and how I have used influencing skills to implement this change. Furthermore, I will explore how anyone can become an observability champion and take charge of observability for your teams. From learning how to influence product quality to learning how to build observability into your quality processes across cross functional teams, expect to walk away with pragmatic solutions to bring back to your organization.


Related Sessions


  • Tutorial
  • Keynote
  • Talk
  • Workshop
  • Combo
  • Bonus
  • Active
  • Social

25-minute Talk

11:45 a.m. – 12:30 p.m. Room E2+E3 - Track 5: Sustainability Track

25-minute Talk

2:45 p.m. – 3:30 p.m. Room E1 - Track 4: Talks

25-minute New Voice Talk

online session
10:45 a.m. – 11:30 a.m. Room F3 - Track 3: Talks

Bonus Session

2:45 p.m. – 4:45 p.m. Room D3+D4 - Track 8: Bonus Sessions Equipment required

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