Being able to consistently write good bug reports increases team effectiveness and raises the image of the tester and the test team.
This talk covers how to write better bug reports to reduce miscommunication and increase the image of the tester and the entire testing team. Paul covers how to put the information needed into your bug reports from writing an effective title to describing work arounds for the bug that is being reported. Paul will talk about a mnemonic that can be used to ensure you have the information needed in your bug reports. He will also provide insight into how you can put into words WHY you feel what you have captured is a bug.