Unlocking Communication Superpowers

Full-Day Tutorial (6 hours)

Driving a culture of quality starts with effective communication. Join us in unlocking your communication superpowers! Imagine a cheat code that helps us boost productivity and team vibes by 10x.

Timetable

8:30 a.m. – 4:30 p.m. Tuesday 19th

Room

F-,E- & D-Rooms

Audience

Team Managers, QA Leaders, Cross-Functional Teams, Professionals

Key-Learning

  • Learn how to be a champion of quality with strategic skills to influence high-quality outcomes through your communication.
  • Learn how to leverage communication to influence from the middle (with or without a title).
  • Understand how to use communication to boost collaboration and drive a culture of quality within your organization.
  • Identify the contexts, situations, and barriers that hinder communication self-efficacy.
  • Assess personal communication strengths and weaknesses.

To Empower a Culture of Quality

As human beings, we are inherently social creatures, engaging with one another in various roles and contexts daily. Central to every interaction is the fundamental requirement of clear and effective communication. Building and sustaining genuine relationships through communication entail recognizing nonverbal cues and honing active listening skills. By adeptly incorporating these components, individuals can enhance the quality of social exchanges and bolster their confidence in interpersonal engagements. These competencies are invaluable assets in professional endeavors and cultivating enduring personal connections.

We will leverage behavior self-assessments to help discover your unique strengths, communication styles, and reactions to challenges. You will gain skills in communicating effectively with your team, management, and cross-functional teams to build a culture of quality. You will learn to assess how others best receive and process information and how to put the best tips and techniques into practice for each of the different profiles.  Be sure to bring your communication challenges to test your knowledge. We've lined up an array of high-energy activities. Get ready for laughter, learning, and lots of "Aha!" moments. You will walk out with skills and understanding that can transform your team and empower a culture of quality.

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