Audience
Testers, Test Managers, Quality Engineers
Key-Learnings
- Understand how context can make someone disgruntled with testing and not the job itself.
- Learn key insights from other professional domains in tech that can make us better test engineers.
- Knowing how a developer, customer support professional or others think allows you to better interact with people in these roles.
Ten years ago, I was a tester. Until I became so disgruntled with my work that I didn’t want to do it anymore. Ever again. So, I started doing a lot of other things instead. I was a developer, a support engineer, I led an Ops team, and even worked in Marketing! And finally, I returned to the quality world.
Funnily enough, working on so many different roles allowed me to become a better engineer and tester. So I’d like to share with you how trying out new roles made me develop new skills that were also useful for my job as a tester. It also improved the way I interacted with different people and made me look at things differently. For example, do you know what’s usually the most effective way to diagnose a bug submitted by a customer? Or can you guess what I struggled with the most as an engineer finding his place in a marketing department? I’ll answer these questions and more!