People need Strategy. Automata need Plans.

Audience

Test managers

Key-Learning

• Strategy helps people work coherently at a distance. A plan gets stuff into the right arrangement in time and space.
• A strategy sets out what you plan, and how you plan it.
• Strategy rests on shared values and contextual awareness. Plans rest on organising parts.
• You use play to change a group into a team.
• Culture is the collection of assumptions that we choose to keep.