Owner & Principal Consultant @ Quality Intelligence
Fiona Charles is a coach, consultant, international keynote speaker, and workshop facilitator specialising in the human side of software development, quality, and testing. She teaches organizations to manage their software quality risk, and software practitioners human skills “beyond process”—hands-on practical skills essential to thrive, excel, and lead on any kind of software team. Fiona conducts interactive workshops at international conferences and in-house for clients, has recorded several webinars, and published many articles in quality-related publications. She edited “The Gift of Time” (2008), a book of essays celebrating the work of Gerald M. Weinberg.