the layers beneath the surface
Communication is a crucial part of our jobs. It's also one of the harder parts. You say something and the other person responds in an unexpected way. They reply with something that seems unrelated. Or with more emotion (or less!) than you'd anticipate. Or often enough, it's you that's responding in a seemingly incongruent way.
The reason for this is that a lot happens between taking in what someone says and repsonding to it. There's interpretation, feelings, and even feelings about those feelings. And where ideally we adopt a congruent stance, balancing self, other, and context, we might end up in a coping stance instead.
In this workshop we'll first take you through the Satir Interaction Model. We'll slow down and exaggerate a conversation, highlighting how much goes on between hearing and seeing someone speak, to responding. Then we'll explore the congruent and coping stances. What does it look like if you balance self, other, and context and what happens when you don't? Finally, we'll apply this to giving and receiving feedback. Because with all these things happening between intake and response, you could argue that feedback is more about the giver than it is about the receiver. And that has implications for both giving and receiving feedback.
