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Flipping The Script: QA Teams Still Matter

25-minute Talk

Building dedicated QA teams is seen as an antipattern, but we proved the industry wrong. By driving quality across organisation we achieved unprecedented success and recognition.

Virtual Pass session

Timetable

2:45 p.m. – 3:30 p.m. Thursday 27th

Room

Room F2 - Track 2: Talks

Collaboration & Communication Leadership Quality Coaching

Audience

Anyone involved in testing and quality management.

Key-Learnings

  • A dedicated QA function doesn’t own quality; it enables the entire organization to take responsibility effectively.
  • True quality impact comes from embedding QA into organisation, not just within teams.
  • Ignoring trends and following a holistic, context-driven approach led to measurable success and industry recognition.

When the whole world warns about the risks of building dedicated QA teams, you naturally agree. Experts, books, and conferences like Agile Testing Days all say the same: It is an antipattern that harms company's ability to build something of quality. It would be crazy to disagree, right?

Well, I did.

For the past years I've been focusing on building units that employ the nation's best quality advocates (QA) - people who advocate everything that has a positive impact on quality. These people operate within the teams, but the real impact from going beyond that and into the organisation. Into leadership, culture, strategy, alignment, you name it.

In this talk I'll share how my people and I did this in some of the biggest contexts in the Nordics, including biggest private employer in Finland. We applied familiar models such as Lisa Crispin's and Janet Gregory's holistic testing model, Dan Ashby's quality model, and much more. Delivering unprecedented results and earning significant recognition along the way.

Come see what happens when you challenge the hype, and succeed.

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