NOV. 3 – 8, 2019


The Heroic Tester’s Journey

Storytelling in Software Test

Stories strongly affect the human brain, therefore, storytelling can impact testing, reporting and application understanding. We can improve teamwork and empathy by using storytelling techniques.

Human beings are natural storytellers. As a survival strategy, evolution enabled us to learn and grow from stories (Don’t eat the red berries!). The world is full of stories, and they affect our behavior significantly every day – for the good or the bad.

As in all areas of life, in software development decisions are often made based on intuition rather than careful evaluation. In addition, erroneous interpretation of statements due to miscommunication is usual. Storytelling can be used as a tool to communicate findings in software testing, e.g. by indicating the hero’s (aka user’s or tester’s) journey and understanding their pain points, and improve decision making.

From my background as a Fantasy and Science Fiction novel author (e.g. Die dreizehn Gezeichneten; Die zerbrochene Puppe) as well as a game designer (e.g. Eis&Dampf; Scherbenland; Role Inclusive) combined with my job as software tester, I want to help improving our testing by using storytelling techniques.

In this workshop, we will learn how stories affect the human brain; what monomyth of the hero’s journey means for the day-to-day job of a software tester; and how storytelling can improve testing, reporting, as well as application and user understanding. In addition, we experience how the fundamental concept of hook, hold and reward can help to become a better software tester. We will discuss how we can use ensemble driven stories to our benefit and how it could improve teamwork and empathy for the user.

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